Clicks Group, a leading retail pharmacy chain in South Africa, is currently seeking a highly motivated and enthusiastic individual to fill the position of cashier. As a cashier, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring the accuracy of all monetary exchanges.
In this role, you will be required to greet customers with a friendly and welcoming demeanor, process sales transactions accurately and efficiently, and maintain a clean and organized work environment. You will also be responsible for handling customer complaints and resolving issues in a timely and professional manner.
To be successful in this position, you must have excellent communication skills, be comfortable working in a fast-paced environment, and have a strong attention to detail. Previous cash handling experience is preferred, but not required.
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At Clicks Group, we believe in investing in our employees and providing opportunities for growth and advancement. As a member of our team, you will have access to ongoing training and development programs to help you reach your full potential.
If you are looking for a challenging and rewarding career in retail, we encourage you to apply for this exciting opportunity to join the Clicks Group team as a cashier.
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Job Goals:
- Efficiently carry out all operational tasks at the point of sale promptly and effectively.
- Maintain high levels of accuracy while scanning products and processing payments, including handling clubcard rewards.
- Ensure secure handling of cash at all times.
- Actively promote Clicks’ clubcard and enroll new clubcard members to meet participation goals.
- Inform customers about promotions to boost sales and enhance customer satisfaction.
- Provide exceptional customer service as a brand representative, offering a friendly and professional experience.
- Execute and uphold merchandising and housekeeping duties in line with store standards.
- Support the company’s vision of becoming the preferred health and beauty retailer by embodying its values.
- Stay informed about products, promotions, and events to provide customers with accurate information.
Knowledge:
- Basic math skills
- Retail/FMCG background with knowledge of merchandising and promotional principles
- Understanding of stock management procedures
- Commitment to excellent customer service
Skills:
- Strong planning and organizational abilities
- Effective problem-solving skills
- Customer-focused mindset
- Clear communication skills
- Proficiency in computer usage
- Numerical proficiency
Competencies:
Essential:
- Building relationships and networking
- Adhering to instructions and procedures
- Meeting customer expectations
Desirable:
- Collaborating with others
- Influencing and persuading
- Planning and organizing
- Resilience under pressure
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Minimum requirements:
Experience:
Preferred: previous experience in a customer-facing position in a retail/FMCG store operations setting Education:
Necessary: Completion of Grade 12
Preferred: Attainment of at least 50% in Mathematics and English at Grade 12 level
How to Apply
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